Frequently Asked Questions

Everything you need to know about Yacht+, installation, monitoring, memberships, and how the system works.

No. Yacht+ works on almost any type of boat — including pontoons, wake boats, center consoles, cruisers, fishing boats, jet skis, and trailer-kept boats.

Depending on your membership and hardware, Yacht+ can monitor:

  • Battery voltage
  • Bilge pump activity
  • GPS location
  • Geofence/theft movement
  • Power loss alerts
  • Multi-battery systems (Priority+)

You’ll receive real-time alerts through the mobile app.

Yes. Yacht+ requires a Yacht+ monitoring device installed on your boat.

The one-time installation fee includes:

  • Hardware
  • Activation
  • Connectivity setup
  • App configuration

No. Yacht+ is a self-monitoring platform that sends alerts directly to you through the app.

Yacht+ does not guarantee live dispatching, emergency response, or active personnel monitoring.

After checkout:

  1. We contact you to confirm your boat information
  2. Installation is scheduled
  3. Your device is activated
  4. You receive app setup instructions

Most local installs are scheduled within a few business days.

Yes for Monitor+ remote monitoring.

Priority+ service-related benefits may be limited to boats located within the HBG/SYS service area around Knoxville.

Monthly memberships require a 12-month commitment.

Annual memberships are prepaid for the full season/year.

You may cancel at any time, however monthly plans require completion of the 12-month agreement term.

Yes. The device can continue sending alerts during power interruptions using its internal backup power system.

No. The devices are designed for ultra-low power usage and long-term installation.

Yes. Yacht+ hardware is designed for harsh marine environments and is water resistant/weather protected for normal marine use.

In most cases, yes. Hardware transfer/reinstallation fees may apply depending on the boat and installation requirements.

The one-time fee includes:

  • Yacht+ hardware
  • Professional installation
  • Device activation
  • Connectivity provisioning
  • Mobile app setup assistance

Taxes and applicable service fees not included.

If your boat experiences a monitored event such as low voltage, unexpected movement, or bilge activity — the device sends an instant notification to your phone when alerts have been turned on the boat owner's app.

Yacht+ includes GPS location tracking and movement alerts which may assist in locating a vessel if unauthorized movement occurs.

No recovery guarantee is provided.